Privacy Policy for mogalorhizae.com
This Privacy Policy explains how mogalorhizae.com collects, uses, and protects your information when you interact with our website and digital services. Your privacy and trust are central to our operations.
Information We Collect About You
We collect various types of information to improve your experience and operate our services responsibly.
- Personal data such as your name, contact information, and business details when you voluntarily submit forms or sign up for updates.
- Usage data including pages viewed, navigation patterns, browser type, and device information collected through cookies and analytics tools.
- Feedback and communication data from surveys, contact forms, or when you engage with our support or marketing channels.
- Technical data to ensure website security, such as IP address, login records, and system logs as part of ongoing operations.
How We Use Your Information
We use your information to provide a safe, efficient, and improved experience on our site and for our digital services.
- Enhance website performance, personalize user experiences, and provide relevant content and features.
- Communicate updates, respond to your requests, and send necessary service-related information.
- Analyze usage data and feedback to maintain quality, troubleshoot issues, and improve service delivery.
- Maintain security, prevent fraud, and comply with local regulatory or legal requirements in Malaysia.
Legal Basis for Processing
Our collection and use of your personal information is based on applicable Malaysian privacy laws and best business practices.
We process your information with your consent, for contractual necessity, or to comply with legal obligations, and protect the legitimate interests of our users and business.
Sharing Your Information
We may share your data with trusted third parties where it helps us deliver better services for you.
- With technology partners and service providers who perform business operations (such as analytics, email, hosting), always under appropriate confidentiality agreements.
- If legally required, with regulators, law enforcement, or government authorities consistent with legal obligations.
- In connection with potential business transfers such as mergers or acquisitions, in accordance with this policy and relevant laws.
Data Security
We safeguard your personal data using technical and organizational security measures. Access is restricted to authorized personnel, and we routinely monitor systems for vulnerabilities. Despite our efforts, no digital system is entirely immune from risk, so we recommend you take precautions when sharing sensitive information online.
Your Privacy Rights
You have certain rights over your personal data as provided by Malaysian law.
- Access your information and request corrections if any details are inaccurate or incomplete.
- Request removal of your data, subject to retaining information required by law or for legitimate business needs.
- Object to specific uses of your data, including direct marketing, or request processing restrictions.
- Withdraw consent for data usage at any time, which may affect the provision of some services.
Our Use of Cookies
Cookies help personalize your experience and improve our site's function. You can control your preferences or disable cookies in browser settings, but some features may be affected.
Cookie Policy Cookie Policy
Contact Us
If you have questions about this policy or our privacy practices, please use the details below to reach us securely.
Email for privacy: content@mogalorhizae.com
Phone support: +60 6-142 5179
Office address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia
Changes to This Policy Statement
From time to time, we may update this policy to reflect operational or legal changes. Updated versions will be posted on our website with a revised effective date.
Last Policy Update: Policy updated on November 26, 2025